On January 11, 2012 National Taxpayer Advocate Nina E. Olson released her annual report to Congress, identifying the combination of the IRS’s expanding workload and declining resources as the most serious problem facing taxpayers. The result, the report says, is inadequate taxpayer service, erosion of taxpayer rights, and reduced tax compliance. The Advocate expressed her continuing concern that the IRS’s expanding use of automated processes to adjust tax liabilities is causing harm to taxpayers and recommended that Congress enact a comprehensive Taxpayer Bill of Rights.
Bob McKenzie, a partner in the Firm’s Tax Practice, is quoted in this Law360 article. Following a breakdown of the IRS’ online filing system, debate ensued about who was to blame. Bob claimed that the root of the issue lies with both Congress and IRS.
“Congress and the IRS are at fault,” said Bob. “Congress because it has not properly funded the IRS,” and the IRS because it “has on occasions misspent congressional technology budgets on failed projects.”
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